Policies & Procedures

Missed classes may be made up within a two-week period from the time of absence in any age- and level-appropriate class (style may differ from the class in which you are enrolled). All makeups must be reserved through our portal system so that your dancer appears on the class roster for that day.

To be eligible for a makeup, the absence must be logged through our portal prior to the class start time. This enables us to maintain accurate attendance records and effectively manage class sizes. Unreported absences are not eligible for makeups. If you need help scheduling a makeup or have a last-minute emergency, please contact us directly; we’re happy to help.

Make-up classes may not be used as tuition credit.

We require families to complete our online withdrawal form within the first 7 days of the month in order for the withdrawal to take effect at the end of that same month.

• For example, if you submit the withdrawal form by October 7, your dancer’s last day of class will be October 31.
• If the form is submitted on October 8 or later, your dancer’s enrollment continues through November 30, and tuition for November will be due.

Withdrawals must be submitted through the online withdrawal form only. We are unable to accept withdrawal requests via phone, email, in person, or through instructors. Tuition remains due until the withdrawal form has been submitted.

While Dance/10 reserves the right to discontinue a student’s enrollment when necessary, we strive to resolve any challenges through respectful communication. If Dance/10 initiates the withdrawal, any unused tuition will be refunded.

No withdrawals will be accepted after May 1 for June or July classes.

Dance/10 observes select holidays each year, as listed on our studio calendar. We do not pro-rate tuition or offer make-ups for these dates, as they are already factored into our annual tuition plan. In the event of teacher illness or absence, a qualified substitute will lead the class.

Dance/10 provides two recital opportunities each year: one in December and one in July. Participation in our recitals is optional. All information regarding costume ordering and recitals will be emailed and posted on our website under our recital section. Families may opt out before the published deadline via the opt-out form provided with recital information. On the due date, as listed on our studio calendar, the costume fee will be automatically charged to the payment method on file. Late costume orders are subject to availability and incur an additional $30 fee to cover shipping and processing costs.

Costumes will be passed out to students only if tuition is current. Costume fees are non-refundable.

Refer to our website for detailed dress code information, including class-specific requirements. Required dancewear and dance shoes, appropriate to class style, must be worn in all classes. 

We strive to support all dancers in feeling confident and comfortable in their dancewear. Please let us know if your dancer needs accommodations or alternatives due to gender identity, sensory preferences, or other needs.

For safety reasons, dancers are not permitted to wear jewelry in class. Cover-ups should be worn to and from the studio; however, they must be removed upon the teacher’s request. Failure to wear the required dancewear or appropriate shoes to class may result in students being asked to sit out of the class.

Dance/10 is not responsible for providing before- or after-class care for students. Dancers should arrive no earlier than 5 minutes before class and be picked up no later than 5 minutes after class ends.

 At Dance/10, consistent attendance supports dancer growth and group cohesion. Repeated lateness may lead to conversations about class readiness and placement.

For safety reasons, we reserve the right to have students who come late to class sit out of the class. Repeated lateness may result in the termination of lessons. Missing classes may interrupt skill progression and choreography retention. We strongly encourage regular attendance and offer make-up options for occasional absences due to conflicts or illness.

No food or drink (except water) is permitted in the building. No gum. No glass containers.

At Dance/10, we believe dance is for everyone. We are committed to celebrating diversity across race, gender, identity, body type, ability, and background. Our faculty is trained to create an inclusive, respectful environment, and we welcome open communication about how we can best support your dancer’s individual needs.

We do not tolerate offensive, aggressive, or discriminatory behavior from students, families, or staff. In such cases, we reserve the right to refuse service in order to maintain a safe and nurturing studio community.

We ask all families to regularly check email, bulletin boards, and our website for updates. It is your responsibility to ensure contact information is up to date in our portal so that we can communicate effectively with you. Primary studio communication will be via email.

By enrolling, you grant Dance/10 permission to use video and still images of your dancer in promotional materials, including our website, social media, and print advertising. The studio reserves the right to copyright such media in its name.

Taking videos of classes and choreography is at the sole discretion of the class instructor. It is understood that no part of a class recording will be uploaded to sites, like YouTube, or social media without expressed permission from the instructor.

In-Person Classes

Parents, legal guardians of minors, students, and adult students release and hold harmless Dance/10 Performing Arts Center and its teachers, dancers, staff members, and facilities used by both entities from any cause of action, claims, or demands now and in the future. I/we will not hold Dance/10 Performing Arts Center liable for any personal injury or any personal property damage, which may occur from normal dance activity or any other activity conducted by the students on the premises before, during, or after classes. Furthermore, I/we agree to obey the class and facility rules and take full responsibility for my/our behavior in addition to any damage I/we may cause to the facilities utilized by Dance/10 Performing Arts Center.

Online Classes

In the event of online classes, I/we will not hold Dance/10 Performing Arts Center liable for any personal injury or personal property damage that may occur from normal dance activity or any other activity conducted by the students during online instruction held by Dance/10 outside of the brick-and-mortar establishment.

Students should only participate in activities that are safe for their current space and physical ability. We encourage all families to communicate with instructors if any movement modifications are needed. Parents should supervise their children while they are taking classes. Please note that tap shoes may scratch wood, tile, or laminate surfaces.

Public Health

Dance/10 Performing Arts Center is committed to the health and wellness of its students, staff, and their respective families. Parents and students are expected to follow appropriate precautions to limit the spread of illness, including but not limited to influenza, COVID-19, Multisystem Inflammatory Syndrome in Children, and other communicable diseases.

By enrolling, you agree to comply with any public health guidelines Dance/10 may issue, including updates as needed to address changing conditions.

For the health and safety of all students, faculty, and staff, please do not attend classes if you are feeling unwell for any reason.

Body Image & Physical Wellness

Dance/10 fosters a culture of body positivity. We celebrate all body types and promote healthy habits, not appearance-based standards. Parents and adult students should be aware that dance is a physically demanding activity, and proper body care is essential to sustain training and prevent injury.

For your convenience, Dance/10 Performing Arts Center accepts tuition via electronic funds transfer (EFT) directly from your bank account or credit card (visa or mastercard).

Any adjustments to the payment method on file must be made prior to the last day of the month to take effect for the next payment cycle.

Tuition fees are processed via the payment method on-file on the:

• 15th day of the month for August.
• 1st day of each month from September to July.

The final deduction for the dance year will occur on July 1st. Payment must be made by pre-authorized automatic monthly payment. Incidental fees such as retail purchases, recital tickets, etc. are not automatic payments and must be paid by check, cash, or credit card. There is also a $30.00 fee for returned checks or declined automatic payments (EFT or Credit Card).

We understand that unexpected changes can occur. All tuition and fees are non-refundable unless a class is canceled by Dance/10. Should public health directives impact our instructional format, programs may continue via remote platforms. In such cases, tuition and fees remain non-refundable, as our faculty and staff continue to work to deliver quality instruction. In the event that public health concerns necessitate the cancellation or rescheduling of recitals, any recital fees and costume fees will not be refunded.